Shipping Updates
Processing times
Your order will be shipped between 1 to 5 business days. A shipping confirmation will be sent to your email as soon as your order is shipped.
Shipping cost
| Standard shipping | Tracked shipping | Free tracked shipping | |
| The Netherlands | €5 | €6 | Orders €50 and up |
| European Union | €6 | €25 | Orders €150 and up |
| International | ~ $7 USD | ~ $27 USD | Orders ~ $160 USD and up |
Standard shipping is sent as stamped mail. It doesn't include tracking so we can't locate your package. We kindly ask you to wait patiently for your mail to arrive.
If you would like to track your order, please select tracked shipping at checkout. A tracking number will be sent to your provided email.
Free tracked shipping
Dutch orders €50+ and international orders €150+ get free tracked shipping. You’ll see Free tracked shipping at checkout when you reach the minimum order amount, after discounts and taxes. A tracking number will be sent to your provided email as soon as we’ve shipped your order.
Estimated shipping times
- The Netherlands: 1 - 2 business days
- Europe: 1 - 2 weeks
- US, Canada*, Singapore: 1 - 4 weeks
- Australia & New Zealand: 2 - 6 weeks
- Rest of the world: 2 - 8 weeks
Please allow additional shipping days during public holidays and the Christmas shopping season.
* With Canada Post on strike, we will hold onto Canadian orders until postal workers resume delivering mail.
United Kingdom
If you are from the United Kingdom, please visit our Etsy shop.
Countries with closed borders
Unfortunately, we are unable to ship to the following countries:
- Comoros
- Haiti
- Libya
- North Korea
- Palestine
- South-Sudan
- Sudan
- Syrian Arab Republic
- Timor-Leste
- Ukraine
- Yemen
Lost order
Even though it rarely happens, orders may get lost. Once we hand over the mail to the post office, it is out of our control. If you think your order is lost, please check with your local post office and the tracking number before contacting us. We cannot be held responsible for lost orders and they cannot be refunded.
If your order hasn’t arrived after the estimated shipping times, we are happy to send a replacement. It must be shipped with tracked shipping to make sure it arrives safely. We kindly ask you to cover the reshipment fees. Message us on our contact form, and we’ll get back to you as soon as possible.